The triumphs, rewards, and prosperity of the customers he serves is at the heart of everything today’s Market Dominance Guys’ guest does. Meet James Townsend, Vice President of Customer Success and Growth at ConnectAndSell, as he discusses with our host, ConnectAndSell CEO Chris Beall, the different ways that sales has changed in the 10 years since James joined the company. They compare acquiring data on prospects, targeting the right insertion points (aka company insiders), the importance of cold call training, and selling vs. serving customers’ needs. You’ll want to stay tuned to the very end when they talk about what they see as “the next frontier,” on today’s Market Dominance Guys’ episode, “Getting to the Right Insider.” About Our Guest James Townsend is Vice President of Customer Success and Growth at ConnectAndSell, a company that pioneered the service of getting prospects on the phone for its customers’ cold callers to talk to. As one of his LinkedIn followers states, “James is a consummate professional with a deep desire to see his clients succeed.”